Frequently Asked Questions

Houdini’s Escape Room Experience are based in multiply cities around the UK and are real-life escape game experiences based on the Japanese online game, ‘Takagism’. Players are locked inside a themed room, and need to work as a team to solve a series of puzzles, riddles, and hints in order to escape within the 60 minute time limit.

Houdini's has 24 locations at the moment:

  • Acton: Tenpin, Royale Leisure Park, Western Ave, London, W3 0PA
  • Birmingham: Tenpin, Star City, Watson Rd, Birmingham, B7 5SB
  • Bristol: Tenpin, AvonMeads Shopping Park, Bristol, BS2 0SP
  • Cheshire Oaks: Tenpin, Coliseum Way, Cheshire Oaks Way, Ellesmere Port CH65 9HD
  • Chester: Tenpin, Unit 6, Chester Retail Park, Old Seals Way, Chester, Torfaen, CH1 4RY
  • Coventry: Tenpin, Crosspoint Business Park, Olivier Way, Coventry CV2 2SH
  • Crewe: Tenpin, Phoenix Leisure Park, Dunwoody Way, Crewe CW1 3AW
  • Doncaster: Tenpin, Doncaster Leisure Park, The, Bawtry Rd, Doncaster DN4 7NW
  • Dundee: Tenpin, Unit A1, Kingsway West Retail Park, 467 Clepington Road, Dundee, Scotland, DD3 8RX
  • Farringdon: The Hope (Smithfield) 94 Cowcross St, London, EC1M 6BH
  • Gloucester: Tenpin, Centre Severn, Barnwood, Gloucester GL4 3HR
  • Greenwich: 161 Greenwich High Rd, London SE10 8JA
  • Kingston: Tenpin, The Rotunda, Clarence St, Kingston upon Thames KT1 1QJ
  • Manchester: Tenpin, Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG
  • Milton Keynes: Tenpin, 1 Grafton Gate, East, Milton Keynes, MK9 1AH
  • Nottingham: Tenpin, Clifton Blvd, Redfield Way, Nottingham NG7 2UW
  • Sheffield: Tenpin, 1-13 Angel Street, Sheffield, S3 8LN
  • Southampton - Site 1: Tenpin, Auckland Road, Southampton, SO15 OSD
  • Southampton - Site 2: 9A Castle Way, Southampton, SO14 2BX
  • Stafford: Tenpin, Grey Friars' Pl, Stafford, ST16 2SD
  • Swindon: Tenpin, Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN
  • Walsall: Tenpin, Unit 12, Crown Wharf Retail Park, Wolverhampton St, Walsall WS2 8LL
  • Worcester: Tenpin, Perdiswell Park, Droitwich Road, Worcester, WR3 7SN
  • York: Tenpin, Stirling Road, Clifton Moor Centre, York, YO30 4WZ

Coming Soon:

  • Chichester: Tenpin, Chichester Gate, Leisure Park, Chichester, PO19 8EL
  • Derby: Tenpin, Foresters Leisure Park, Derby, DE23 8AG
  • Horsham: TBA

It is a fun, exciting and memorable experience to enjoy with your friends, colleagues or family. The games are very challenging but give you a great sense of achievement and encourage you to work together with your team to solve the puzzles.  An escape room is unlike any other leisure activity you will have experienced

Visit our Experiences page to see what sort of rooms we offer at each site.

Here you will also find info on each of the rooms, such as maximum number of players and how long each experience lasts.

Bookings can be made through our website, or you can give us 0800 999 1996.

There are times when we have a limited number of room slots available each day for last minute bookings and walk-ins. It is advisable to arrive as early as possible during the day to make your reservation for the day. These will be on a first-come, first-served basis.

Yes you will, all rooms booked will be for the sole use of you and your team.

All of our games are available to play as 2 players.

An adult over 18 must remain on the premises at all times if all the players are under 18. 

Very young players may find the puzzles very demanding, and will not get the most out of the game. 

Therefore children under 12 MUST be accompanied by an adult in all games.

Children aged 12 - 16 may play Hexmore and Escape From Alcatraz without an adult providing the adult remains on site throughout the visit. All other games must include at least 1 paying adult to participate.


Players aged 16 -18 may play on their own, but the adult (18+) must sign the waiver before the game and remain on the premises throughout the visit, excluding the following escape rooms that have a ladder and need at least one paying adult (18+) that will climb it:

Extinct at Nottingham and Southampton near West Quay

Escape from the RMS Titanic at Nottingham

Temple Raider at Bristol

Houdini's Last Secret at Cheshire Oaks

Note:
Poppa Plock's Wonky Workshop is strictly OVER 15s.
Lady Chastity's Reserve is strictly OVER 18s.

We do not charge for children under 6. Children aged 6 and above are charged as standard players.

We are a live entertainment establishment with multiple games per day and as such each game has a specific time slot assigned that you chose when booking.

We require that the whole team arrives at the booked time for your briefing and introduction. At least one adult over 18 must be present if minors (under 18) are participating.

Please be aware that if you arrive late, the following restrictions will apply:

15 minutes past your booking time the Game Master will start your game timer for the game duration. You are welcome to play any remaining time once you have completed the waiver and health and safety briefing which are mandatory.
20 minutes past your booking time your game is cancelled and no refund or rescheduling allowed.

Please note that Houdini's operates from multiple locations across the United Kingdom, it is your responsibility to check which Location/Site you have booked.

If you arrive at the wrong site your game may be lost and you will forfeit any refund or right to rescheduleю

Once a booking has been made it cannot be refunded. This includes spaces/players that have been booked and are no longer wanted.

We appreciate that sometimes circumstances arise that mean you cannot make your booking.

We will allow you to reschedule your booking before the event:

• if more than 24 hours before the event a £25 reschedule fee will apply
• if less than 24 hours before the event rescheduling is not possible and no refunds will be issued.

In order to reschedule a booking you MUST provide an alternative booking date and time (within 3 months). Bookings cannot be moved without an alternative date and time.

If you made your booking online you should have the option to log into your account and make any amendments and additional payments as required.

As a rule, we are not a wheelchair-accessible venue. Please contact whichever site you are planning on visiting via telephone or email and one of our staff will be able to tell you which rooms are wheelchair friendly.

Please note:
'Escape from the RMS Titanic' includes crawling through the tunnel, so might not be suitable for disabled or pregnant players.

'Room 13' includes live actors.

'Creepy Carnival' includes scary live actors.

Yes, we do not mind if you need to bring your child - many babies have happily slept through their parents trying to escape! As above, we do not charge for children under the age of 6 as they may not be able to participate and join in as much. Children aged 6 and above are charged as a standard player.

Yes, we do not mind pregnant people playing!

Picture or video recording equipment is not allowed inside the room. 

We take a complimentary picture at the end of your experience and send it through to you free of charge (providing you agreed to the terms within the waiver).

A safe place is available, free of charge, to keep your valuables safe whilst in the Escape Room.

We also ask all players to be mindful that another party will be waiting to enter the Escape Room when you leave, so please do not reveal any of the puzzles or solutions as it will spoil their experience.

But please feel free to leave a review on TripAdvisor, Google, or like us on Facebook.

You are welcome to bring extra people to join your game. Additional players need to pay the additional player charge upon arrival and you are ready to escape!

Please note we cannot allow in more than the maximum number of people stated for each room.

There are no specific requirements on what to bring as everything you need will be supplied. We would recommend you wear comfortable shoes and clothing you can move freely in.

Houdini’s Escape Room Experience is perfect for team building exercises and groups of people. We have a team which organise's corporate and private events (Birthdays, Stag/Hen Do’s, Children’s Parties etc).

Contact us at info@houdinisescape.co.uk for more details.

As per above we can re-schedule your booking for you if you would like.

We do not refund ANY tickets once purchased.

No alcohol is allowed in the room. If we feel that any member of a team is under the influence of alcohol or drugs, they will be refused admission.