Frequently Asked Questions

Houdini’s Escape Room Experience are based in multiply cities around the UK and are real-life escape game experiences based on the Japanese online game, ‘Takagism’. Players are locked inside a themed room, and need to work as a team to solve a series of puzzles, riddles and hints in order to escape within the 60 or 90 minute time limits.

Houdini's have 8 locations at the moment:

- Southampton Site 1: 19 Onslow Road, Southampton, SO14 0JD

Southampton Site 2: Tenpin, Auckland Road, Southampton, SO15 OSD

- Birmingham: Tenpin, Star City, Watson Rd, Birmingham, B7 5SB

- Cheshire Oaks: Tenpin Bowling, Coliseum Way, Cheshire Oaks Way, Ellesmere Port CH65 9HD

- Kegworth: EMA Yew Lodge Hotel & Conference Centre, Packington Hill, Kegworth, DE74 2DF

- Acton: Tenpin, Royale Leisure Park, Western Ave, London, W3 0PA

- Farringdon: The Hope (Smithfield) 94 Cowcross St, London, EC1M 6BH

- Gloucester: Tenpin, Centre Severn, Barnwood, Gloucester GL4 3HR 

It is a fun, exciting and memorable experience to enjoy with your friends, colleagues or family. The games are very challenging but give you a great sense of achievement and encourage you to work together with your team to solve the puzzles.  An escape room is unlike any other leisure activity you will have experienced

Visit our Experiences page to see what sort of rooms we offer at each site.

Here you will also find info on each of the rooms, such as maximum number of players and how long each experience lasts.

Prices are from £22 per person. The price per person varies depending on which game you choose.

Bookings can be made through our website, or you can give us a call at each of our sites. Visit our Locations page to find out more.

There are times when we have a limited number of room slots available each day for last minute bookings and walk-ins. It is advisable to arrive as early as possible during the day to make your reservation for the day. These will be on a first-come, first-served basis.

Yes you will, all rooms booked will be for the sole use of you and your team.

We understand that sometimes small teams have their own rhythm and do not wish to play other than as a 2 or 3 player team, if you are experienced players and wish to try a harder challenge as a team of less than 4 we may be able to accommodate this during a quieter period (Monday to Friday daytime) - Please give us a call to discuss.​ 

Please note this is subject to availability and management discretion and DOES NOT APPLY to our Extinct Game.

There is no restriction on age*, and all rooms are safe for all ages.

Very young players may find the puzzles very demanding, and will not get the most out of the game. Therefore children under 12 MUST be accompanied by an adult in all games. Children aged 12 - 16 may play Hexmore and Escape From Alcatraz without an adult providing the adult remains on site throughout the visit.

Lady Chastity's Reserve at our Farringdon site is strictly OVER 18s.

We do not charge for children under 6.

We require that the whole team arrives 15 minutes before the game starts for your briefing and introduction.

We are a live entertainment establishment with multiple games per day and as such each game has a specific time slot assigned that you chose when booking.

Please be aware that if you arrive late then the following restriction will apply:

15 minutes past your booking time the Game Master will start your game timer for game duration. You are welcome to play any remaining time once you have completed the waiver and health and safety briefing which is mandatory.

We appreciate that sometimes circumstances arise that mean you cannot make your booking. We are happy to re-schedule your booking for you however, a standard £15 re-scheduling fee will apply when the booking is changed. - Please note, this is a fixed cost that cannot be changed.

Bookings can be amended up to 3 working days before the date. (10am to 9pm) After this time it is classed as a cancelled booking.

Any further adjustments are still charged at the set re-scheduling fee.

If you made your booking online you should have the option to log into your account and make any amendments and additional payments as required.

We do not offer any refunds once a purchase has been made.

Please contact whichever site you are planning on visiting via telephone or email and one of our staff will be able to tell you which rooms are wheelchair friendly.

Be aware our Onslow Road (Southampton,) Farringdon and Gloucester sites are accessed via stairs.

Yes, we do not mind if you need to bring your child - many babies have happily slept through their parents trying to escape! As above, we do not charge for children under the age of 6 as they may not be able to participate and join in as much. Children aged 6 and above are charged as a standard player

Yes, we do not mind pregnant people playing!

Most of our sites are accessible for pregnant players, although do be advised our Southampton Onslow Road, Gloucester and Farringdon sites are accessed by stairs. Please call ahead and let us know and we can make the experience as comfortable for you as we possibly can.

Picture or video recording equipment is not allowed inside the room. 

We take a complimentary picture at the end of your experience and send it through to you Free of Charge (providing you agreed to the terms within the waiver).

A safe place is available, free of charge, to keep your valuables safe whilst in the Escape Room.

We also ask all players to be mindful that another party will be waiting to enter the Escape Room when you leave, so please do not reveal any of the puzzles or solutions as it will spoil their experience.

But please feel free to leave a review on TripAdvisor or like us on Facebook.

You are welcome to bring extra people to join your game. Additional players need to pay the additional player charge upon arrival and you are ready to escape!

Please note we cannot allow in more than the maximum number of people stated for each room.

There are no specific requirements on what to bring as everything you need will be supplied. We would recommend you wear comfortable shoes and clothing you can move freely in.

Houdini’s Escape Room Experience is perfect for team building exercises and groups of people. We have a team which organise's corporate and private events (Birthdays, Stag/Hen Do’s, Children’s Parties etc).

Contact us at info@houdinisescape.co.uk for more details.

As per above we can re-schedule your booking for you if you would like.

We do not refund ANY tickets once purchased.

No alcohol is allowed in the room. If we feel that any member of a team is under the influence of alcohol or drugs, they will be refused admission.